K899 believes gaming should be fun, not stressful. We've created a responsible gaming environment with every member's mental and financial well-being in mind.
Support Services
Self-Exclusion
Protection Tools
Age Restriction Confirmed
Set your own daily, weekly, or monthly deposit limits. k899 will not allow you to deposit beyond the limit you've chosen.
Decide in advance how long you'll play each day. Once the time is up, k899 will automatically notify you.
Need a break? Temporarily suspend your account for anywhere between 24 hours and 30 days.
If you want to step away from gaming for an extended or permanent period, apply for self-exclusion. k899 will act immediately.
Enable periodic Reality Check pop-ups — they show a brief summary of how long you've been playing and how much BDT you've spent.
K899 enforces a strict age verification process. Anyone under 18 is not permitted to open an account.
Responsible Gaming means enjoying gaming in a way where entertainment remains the primary purpose, without any negative impact on your personal, financial, or family life. k899 places this philosophy at the heart of its platform.
Gaming is a legitimate form of entertainment — just like watching a film or playing sports. But like any leisure activity, it has its limits. Staying within those limits is the foundation of responsible gaming. k899 wants every member to play for enjoyment — free from pressure or anxiety.
We believe responsible gaming isn't the member's responsibility alone. k899 as a platform takes on a large share of that responsibility — which is why we've developed multiple protection tools, educational resources, and immediate support options.
K899 is more than a gaming platform — it's a responsible business that puts its members' well-being first. Under our Responsible Gaming policy, we uphold the following commitments:
Gaming addiction doesn't always appear suddenly — it builds up gradually. That's why it's important to recognize the signs early. If you notice any of the following in your own life or someone you know, it's time to pay attention:
If one or more of these signs apply to you, take action now. It's not a sign of weakness — it takes courage to look after yourself. The k899 support team is always ready to point you in the right direction.
Ask yourself the following questions. If you answer "yes" to three or more, you should reach out to k899 support:
Have you spent more than your set gaming budget?
Have you tried to stop gaming but couldn't?
Have you had arguments with family or friends over gaming?
Have you played more in an attempt to recover lost BDT?
Do you feel uneasy, anxious, or irritable when you're not gaming?
Is gaming interfering with your work, studies, or family responsibilities?
Have you taken on debt or borrowed money from others to fund your gaming?
K899 has built several powerful protection tools for its members. Follow the steps below to learn how to use them:
First, log in to your k899 account and go to your profile settings.
In the settings menu, click on the "Responsible Gaming" option.
Set a Deposit Limit, Session Time Limit, or Loss Limit — whatever you need. Changes may take up to 24 hours to come into effect.
If you need a break, apply for a cooling-off period (1–30 days) or long-term self-exclusion. It takes effect immediately.
If you run into any issues, contact k899 support anytime via 24/7 live chat or email.
K899 is strictly for users aged 18 and above. However, we understand that minors at home may sometimes access a parent's device. To reduce this risk, parents should take the following steps:
Gaming addiction is a mental health issue — and it can be overcome. If you feel you can't manage on your own, don't hesitate to seek professional help. That takes real courage.
The k899 support team is ready to guide you and help you make use of the right protection tools. Get in touch with us:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, limits can be lowered immediately, but increasing them requires a 7-day waiting period.
Set a daily limit for how long you stay on the platform. You'll be automatically logged out when the time runs out.
Set a limit so you can no longer play once your losses reach a certain amount.
Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or making deposits will not be possible.
Exclude yourself from the platform for 6 months to 5 years, or permanently. No promotional messages will be sent during this period.
Receive periodic pop-up notifications showing a summary of your session duration and total BDT transacted.
Game with confidence on k899. Use our protection tools and enjoy a fun gaming experience — with complete peace of mind.